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Design & Creative Services Terms of Use

These Terms of Use establish the terms under which Cimpress plc and/or its affiliates, including but not limited to Vistaprint Netherlands B.V. (“Vistaprint”) performs design and other creative services projects (collectively, “Creative Services”). The general Vistaprint Terms of Use, available at, including all product-specific Terms of Use or Terms and Conditions referred to in the general Vistaprint Terms of Use, are incorporated by reference into and made a part of these Creative Services Terms of Use, except to the limited extent that any such Terms of Use or Terms and Conditions are expressly modified below.

By directly or indirectly requesting a Creative Services project from Vistaprint, you agree to be bound by these Terms of Use. Please read them, including the general Vistaprint Terms of Use and other Terms of Use and Terms and Conditions incorporated herein, carefully.. Vistaprint reserves the right to make changes to these Terms of Use and to the products and services offered by Vistaprint Creative Services at any time without prior notice. You should review these Terms of Use, and the incorporated Vistaprint Terms of Use, each time you access the Creative Services site.


If you upload, email, link (directly or indirectly) or otherwise refer Vistaprint to any text, images, designs, or other content for incorporation into your Creative Services project, you unconditionally guarantee, represent and warrant that you have all appropriate and necessary right and authority to use such text, images, designs, or other content and that Vistaprint’s provision of Creative Services will not infringe any trademark, copyright, or other right of any other party.

The designs and/or written copy (collectively, “Designs”) prepared by Vistaprint for you as part of your Creative Services project may have similarities to Designs prepared by Vistaprint for other parties. You are obtaining no right or claim of any kind to any individual Design (or any element thereof) provided by Vistaprint, and Vistaprint reserves the right to use the same or similar Design or elements thereof in other Creative Services projects or otherwise for other parties in the future. Except for the specific Creative Services project content provided to Vistaprint by you, all rights in all Creative Services work product, including without limitation both final Designs and all interim and draft Designs, are retained by Vistaprint.


Vistaprint reserves the right, in Vistaprint’s sole discretion, to refuse to accept any Creative Services project or to terminate any Creative Services project prior to completion at any time and for any reason. You agree that Vistaprint shall have no liability of any kind to you or to any third party arising from such refusal or termination.

Vistaprint reserves the right to use any Designs and/or your finished Creative Services project products as sample work for advertising and promotional purposes and for internal purposes.

Projects may be cancelled within 10 days of the initial Designs being completed by the Vistaprint Creative Services team and placed in your Vistaprint account. If you do not cancel your Creative Services project within such 10-day period, you will be deemed to have accepted such Designs, and all amounts paid or payable by you for the Creative Services project will be nonrefundable.

It is your responsibility to provide images, or other content if needed to complete the project. You must contact Vistaprint with any changes, updates, or enhancements to the project you are requesting starting from date of sale.

You must call Vistaprint customer care at 1-866-614-8002 for any requests to cancel services.

Damages and Liabilities

Vistaprint disclaims and shall not be liable for any loss, injury, cost or damage suffered by customer or any third party, and shall in no event be liable for consequential, special, or indirect or incidental damages (including without limitation, damages for loss of business profits, business interruption, or loss of data), arising out of or in any way connected with the use of the Designs and any information available on or related to such Designs, and the delay or inability to use the Vistaprint site or any information, in each case even if Vistaprint has been advised of the possibility of such damages.

Vistaprint provides no warranty of any kind that any Design will not infringe, or be subject to a claim of infringing, the trademark or other rights of another party. It is solely your responsibility to obtain the advice of an attorney regarding whether any such Design is legally available for your use and does not infringe the rights of another party.

All delivery times are estimates only, and Vistaprint is not responsible for any late Creative Services projects and/or impact to customer’s business due to a late project and/or printing.